Before selecting a moving company, you should ask them a few questions. You may want to ask about their guarantee of the move date or whether they will reimburse you for any forced changes in your plans. Lastly, you should inquire about their complaint resolution policy. A complaint resolution policy is essential to resolve any issues with a mover in a calm and professional manner. You don’t want to end up in court over a small complaint, but you also don’t want to settle a dispute that will be unsatisfactory for both you and the moving company.
It is important to ask about hidden charges when you’re getting quotes. Moving companies typically charge extra for stairs and elevators, super-heavy or bulky items, and disassembling or reassembling furniture. Often, these hidden costs are not disclosed to customers and are not listed on their final bill. Also, check out customer reviews to find out if moving companies charge extra for certain services. Remember that these reviews are often not fact-checked and may be written by unhappy customers.
The best way to avoid these scams is to choose a moving company that answers all of your questions. You should be wary of moving companies that offer incredibly low prices in order to attract customers, but later raise the price after answering your questions. Ideally, you should find a moving company with a high customer satisfaction rating and a low price. If you don’t get the answers you want, look for another company that offers better service.
Moving companies offer Replacement Value Protection to protect your items, but you should be aware of the limitations of this insurance. Most reputable companies will contact you in the event of weather delays or other emergencies that prevent them from moving your items on the scheduled date. You shouldn’t be charged extra for weather-related delays. Asking questions is a smart way to prepare for the move and avoid any surprises. And it will help you avoid wasting your money if your move turns out to be longer than expected.
Finally, before you hire a moving company, it’s essential to check their references. A good moving company will have a history of satisfied customers and a strong track record. Check with their clients for referrals and references, and ask if they’d use them again if they had to. Otherwise, it’s a sign that a company isn’t the right fit for your move. If a company can’t provide references, you shouldn’t hire them.
Besides references, you should also make sure the moving company is licensed, bonded, and insured. Ask if they’ve recently updated their certification for moving and ask if they charge by weight, distance, or hourly. It’s also important to ask about any additional fees such as fuel surcharges and long-carry charges. Ask them to show you proof of their credentials. Having a copy of these documents in hand before moving day is also a good idea.
When it comes to insurance, most moving companies provide it. The insurance they provide is based on the weight and value of the items you’re moving. It’s important to assess the value of your goods before choosing a moving company because the standard coverage is only 60 cents per pound – far less than the true value of your items. However, if you have home insurance, you should check it first.
Finally, check the licensing of the moving company. A reputable moving company should have a few years of experience. This ensures that they’re reliable and have operated lawfully. If they’re a new company, it’s hard to find references or legal action against them. Furthermore, check the company’s licenses, insurance, and bonded status before hiring them. This will give you an idea of whether they’re legitimate or not.